Vivid Promotions Blog

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Environmental Sustainable Promotional Product Choices

ENVIRONMENTAL SUSTAINABLE PRODUCT CHOICES As more and more people become increasingly aware and concerned about environmental issues with the desire to live with more sustainability,...
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Friday, 16th February 2018


Promotional Products Catalogue

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VividBlog

What is Digital Printing for Promotional Products?

EVOLUTIONARY DIGITAL PRINTING Improved technology has made the quality of Digital Printing appropriate for many more uses. What are some of the Advantages? Short Turnaround...
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Friday, 9th February 2018

Fun and Useful Promotional Products for our Healthcare Industry

Hospitals, Clinics, Hospices and Aged Care Homes often distribute Stress Relievers, Pill Boxes and other fun and useful products to highlight their services. These items...
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Friday, 2nd February 2018

On Sale - 10% off Custom Printed Novelty Promotional USB Flash Drives

SAVE 10% on all Novelty USB Flash Drives ON SALE TIL 28th FEBRUARY 2018 Stand out from the crowd with these Fun and Unique Shaped...
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Monday, 29th January 2018

One of the safest reusable coffee cups on the market today!

The Karma Kup Profile 320ml is very similar to the original Karma Kup but with some neat new features. The matching coloured swivels or button...
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Wednesday, 25th October 2017

Promotional gift ideas for the family this Christmas

If you're looking for some great gift ideas to give to staff members and their families this Christmas, take a look at these Custom Printed...
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Thursday, 19th October 2017

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.