Vivid Promotions Blog

Latest Blog Post

Special Offer on 1080p Action Cams with Full Colour Printing

Complete with accessories, this LivNow Action Cam PRO has everything you need to get the best action shots. The personalised sports camera is waterproof up...
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Tuesday, 19th September 2017


Promotional Products Catalogue

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A great way to get the kids involved with your next promotion.

Have some fun with your next promotion and get this kids involved with these Short Handle Tote Bags. With the option to fully customise your...
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Tuesday, 12th September 2017

Get your hands on custom printed coffee cups in less than a week.

Aroma Double Walled Coffee Cups The Brand NEW Aroma Double Walled Coffee Cups is a 350ml, double walled, BPA Free plastic cup perfect for hot...
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Tuesday, 5th September 2017

Increase your cyber security with these Promo Webcam Covers

Check out our Brand New range of custom printed Webcam Covers. Not only do they provide the ultimate privacy protection against Webcam hackers, they offer...
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Tuesday, 29th August 2017

Supercheap Custom Printed 750ml Flip Top Water Bottles - Only while stocks last!

Steal the promotional spotlight without breaking the budget with this custom branded 750ml Flip Top Bottle. Available in an array of eye-catchy colours, this imprinted...
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Tuesday, 22nd August 2017

Add more colour to your marketing with the BRAND NEW WAVE PEN, available in 9 popular colours!

Vivid Promotions is constantly expanding our range of Printed Plastic Promotional Pens, and today we're excited to introduce the BRAND NEW Wave Pen! This newest...
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Tuesday, 15th August 2017

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.