Vivid Promotions Blog

Latest Blog Post

Special on Aluminium Bottle Openers!

Open up your brand to extra exposure at an affordable cost with this customised Aluminium Bottle Opener. This lightweight and practical keyring is great for...
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Thursday, 18th May 2017


Promotional Products Catalogue

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Huge Price Reduction on the 240V Wall Charger

Charge up your promotional efforts with a handy giveaway your target market will always use. Perfect for single charging, this personalised Wall Charger 240V is...
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Tuesday, 9th May 2017

Stand Out on the Field with Promotional Sports Bags

With this imprinted Ranger Sports Bag, you can haul everything you need without problems. Made from 600D polyester fabric with three contrasting panels and studded...
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Tuesday, 2nd May 2017

NEW Styles available of Aluminium & Plastic Promotional Drink Bottles

Australia's number 1 choice for Promotional Aluminium & Plastic (BPA Free, Shatter, Odour & Stain Resistant) Drink Bottles Trek 600ml Aluminium Sports Drink Bottle is...
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Monday, 24th April 2017

New colours now available for the ever popular 700ml Power "Protein" Shaker

These sturdy, personalised protein shakers are ideal for Sports Clubs, Gyms or any other health and fitness orientated promotion. They also go well with any...
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Tuesday, 18th April 2017

Prepare for your next outdoor event with Promotional Sunglasses

Promotional Sunglasses make the perfect corporate gift or excellent addition to uniform wear. Not only do they offer great eye protection, they come in many...
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Tuesday, 11th April 2017

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.