Vivid Promotions Blog

Latest Blog Post

Special on Aluminium Bottle Openers!

Open up your brand to extra exposure at an affordable cost with this customised Aluminium Bottle Opener. This lightweight and practical keyring is great for...
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Thursday, 18th May 2017

Promotional Products Catalogue

Member of APPA


Huge Price Reduction on the 240V Wall Charger

Charge up your promotional efforts with a handy giveaway your target market will always use. Perfect for single charging, this personalised Wall Charger 240V is...
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Tuesday, 9th May 2017

Stand Out on the Field with Promotional Sports Bags

With this imprinted Ranger Sports Bag, you can haul everything you need without problems. Made from 600D polyester fabric with three contrasting panels and studded...
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Tuesday, 2nd May 2017

NEW Styles available of Aluminium & Plastic Promotional Drink Bottles

Australia's number 1 choice for Promotional Aluminium & Plastic (BPA Free, Shatter, Odour & Stain Resistant) Drink Bottles Trek 600ml Aluminium Sports Drink Bottle is...
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Monday, 24th April 2017

New colours now available for the ever popular 700ml Power "Protein" Shaker

These sturdy, personalised protein shakers are ideal for Sports Clubs, Gyms or any other health and fitness orientated promotion. They also go well with any...
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Tuesday, 18th April 2017

Prepare for your next outdoor event with Promotional Sunglasses

Promotional Sunglasses make the perfect corporate gift or excellent addition to uniform wear. Not only do they offer great eye protection, they come in many...
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Tuesday, 11th April 2017

Promotional Product Samples Policy

Promotional Products Australia » Samples Policy

Thank you for considering furthering your business relations with Vivid Promotions.
It is our job to make sure you choose the perfect promotional product to suit your image, event, budget and time frame. To help you in your decision-making process, Vivid Promotions is more than happy to provide samples to clients upon request. However, due to the obvious expenses incurred with this process, we do have several policies in place. Please read through the following information carefully prior to submitting your sample request.

Information for New Clients

If you are a new client of Vivid Promotions - we ask that you take the time to narrow-down your selection of options by speaking with one of our sales consultants and requesting various product quotations to ensure you have made the best possible product choices. Feel free to shop around for competitor quotes and options first, to ensure that you are happy to move forward to the next stage with Vivid Promotions. Once you have decided that you would like to proceed with an order through Vivid Promotions, but would like to inspect the quality / appearance of an item - we are more than happy to provide you with the samples you need to assist you with your final purchase.

Vivid Promotions is happy to supply a maximum quantity of one (1) product, providing the total value is less than $5.00 plus GST.

For samples greater than $5.00 plus GST but less than $50.00 plus GST (based on the lowest quantity unit price break) - full pre-payment is required prior to dispatch. Once you are finished with the samples or have placed an order with Vivid Promotions, we will happily refund or credit you for the full invoice amount.

Samples with an accumulated value of over $50.00 plus GST, are non-returnable for credit unless an order is placed with Vivid Promotions. Credit will only apply to the item samples that match the items ordered. Any other sample items that do not eventuate into an order with Vivid Promotions will not be able to be returnable for credit.

A specific product sample that is over $30.00 plus GST (based on the lowest quantity price) that we do not have in stock at our warehouse or in our showroom, and needs to be ordered in as a special request, is non-returnable / non-refundable if an order for that item is not placed with Vivid Promotions. If an order is placed for this item and the sample is returned in good order, we are more than happy to deduct the cost from your order.

Existing Clients

Any client with an annual spend of over $5,000 can have any sample, or range of accumulated samples sent out free of charge if the total value does not exceed $50.00 plus GST. However, we do ask that you kindly return these samples within a 21 day period. Failure to return the samples within the specified time frame will result in an automatic invoice being charged to your account.

Orders for samples with an accumulated value of over $50.00 plus GST are non-returnable for credit unless an order is placed with Vivid Promotions. Credit will only apply to the item samples that match the items ordered. Any other sample items that do not eventuate into an order with Vivid Promotions will not be returnable for credit.

Policy Changes

Vivid Promotions reserves the right to review and change this policy at any time without notice.