Employers must provide information and instruction to workers and others:
- to stay at home if they are sick – even if the symptoms are mild, and
- that any unwell workers with compatible symptoms to those of COVID-19 be sent home immediately, and advised to call their General Practitioner, call healthdirect on 1800 022 222 or visit their local Emergency Department
- to reinforce and support good personal hygiene, including good hand and respiratory hygiene. Display posters promoting regular hand washing, good respiratory hygiene, symptoms to look out for and when to stay home (available from NSW Health or the World Health Organization (WHO)), and combine this with other communication measures used in the workplace (e.g. regular briefings;information on the intranet; phone and email contacts for further information etc)
- to advise of any changes to work arrangements (e.g. staff working from home, revised customer service standards)
- this information must be shared with other businesses your workers may be in close contact with.
Effective communication strategies might include regular briefings; advice on intranet; phone and email contacts for further information; etc
Workers must co-operate with their employer in implementing risk control measures and must take all reasonably practicable steps to ensure they don’t do anything that creates or increases a risk to the health and safety of themselves or others.