Vivid Promotions Blog

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Personalised Umbra - Ultimate Umbrella | Promotional Handy Umbrella

Personalised Umbra - Ultimate Umbrella | Promotional Handy Umbrella Want to know where to buy Personalised Umbra - Ultimate Umbrella in Australia? Contact us NOW!...
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Wednesday, 28th July 2021


Promotional Products Catalogue

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Imprinted Umbra - Sovereign Umbrella | Printed Umbrellas Australia

Imprinted Umbra - Sovereign Umbrella | Printed Umbrellas Australia Want to know where to buy Imprinted Umbra - Sovereign Umbrella in Australia? Contact us NOW!...
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Wednesday, 28th July 2021

Personalised Umbra - New Event Umbrella | Handy Colourful Umbrella

Personalised Umbra - New Event Umbrella | Handy Colourful Umbrella Want to know where to buy Umbra - New Event Umbrella in Australia? Contact us...
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Monday, 26th July 2021

Imprinted Umbra - Gusto Umbrella | Personalised Corporates Umbrella

Imprinted Umbra - Gusto Umbrella | Personalised Corporates Umbrella Want to know where to buy Imprinted Umbra - Gusto Umbrella in Australia? Contact us NOW!...
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Monday, 26th July 2021

Promotional Umbra - Corporate Hook Umbrella | Logo Printed Umbrella

Promotional Umbra - Corporate Hook Umbrella | Logo Printed Umbrella Want to know where to buy Promotional Umbra - Corporate Hook Umbrella in Australia? Contact...
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Monday, 26th July 2021

Personalised Umbra - Boss Umbrella | Custom Handy Black Umbrella

Personalised Umbra - Boss Umbrella | Custom Handy Black Umbrella Want to know where to buy Personalised Umbra - Boss Umbrella in Australia? Contact us...
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Monday, 26th July 2021

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.