Vivid Promotions Blog

Latest Blog Post

Eco- Pen & Note Pad

Choose Our Environment There is now a great alternative to plastic pens to help stop pollution in the environment. Bruno Eco Pen is a pure...
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Wednesday, 3rd July 2019


Promotional Products Catalogue

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VividBlog

Deck out your Desk

Deck out your employees' desk's with some new items and create a sense of brand unity within your office environment. Magnetic Triangle Calendar [NRAA1006MU] Did...
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Friday, 25th May 2018

Hot Hoodies On Sale Just In Time For Winter

This month's specials are sure to make you feel all warm and fuzzy this winter. The team at Vivid Promotions are here to help you...
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Friday, 18th May 2018

Trending Travel Mugs for 2018

With the cold air of winter fast approaching the hugely popular promotional travel mugs are soon to be in high demand. Waiting to travel with...
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Monday, 14th May 2018

New Lanyard Charging Cables for on the go

New Lanyard Charging Cables for On the Go Mack Lanyard Cable [PITMB5124] The Mack lanyard is a creative promotional cable that provides both charging and...
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Friday, 4th May 2018

Explained - Artwork Requirements: Vector verses Bitmap

Artwork Requirements Vivid Promotions wants to make certain that your logo/artwork looks best on your promotional products. This is why, when you submit your logo/artwork...
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Friday, 27th April 2018

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.