Vivid Promotions Blog

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7-In-1 Multi-Function Tool | Vivid Promotions Australia

7-In-1 Multi-Function Tool | Vivid Promotions Australia Want to know where to 7-In-1 Multi-Function Tool in Australia? Contact us NOW! 7-In-1 Multi-Function Tool is a...
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Tuesday, 11th January 2022


Promotional Products Catalogue

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5-Function Knife | Vivid Promotions Australia

5-Function Knife | Vivid Promotions Australia Want to know where to buy 5-Function Knife in Australia? Contact us NOW! Includes stainless steel knife, spring-loaded scissors,...
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Tuesday, 28th December 2021

13-Function Stainless Steel Pliers | Vivid Promotions Australia

13-Function Stainless Steel Pliers | Vivid Promotions Australia Want to know where to buy 13-Function Stainless Steel Pliers in Australia? Contact us NOW! Functions include...
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Monday, 13th December 2021

Surge Multi Tool W/Premium Leather Sheath | Vivid Promotions Australia

Surge Multi Tool W/Premium Leather Sheath | Vivid Promotions Australia Want to know where to buy Surge Multi Tool W/Premium Leather Sheath in Australia? Contact...
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Tuesday, 30th November 2021

Personalised Claymore AHR Cut Glove | Vivid Promotions Australia

Personalised Claymore AHR Cut Glove | Vivid Promotions Australia Want to know where to buy Personalised Claymore AHR Cut Glove in Australia? Contact us NOW!...
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Monday, 11th October 2021

Printed Classic Rigger Glove | Vivid Promotions AU

Printed Classic Rigger Glove | Vivid Promotions AU Want to know where to buy Classic Rigger Glove in Australia? Contact us NOW! Classic Rigger Glove...
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Monday, 11th October 2021

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.