Vivid Promotions Blog

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Trending Promotional Items For 2020-Eco leads the way

Trending Promotional Items For 2020-Eco leads the way Reusable Straws. Eco-Friendly - Promotional Products are heading further down the path to reduce waste. When we...
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Thursday, 9th January 2020


Promotional Products Catalogue

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Summer Promotional Products

SUMMER IS HERE! Luxurious 1400mm x 700mm beach towel which is manufactured from heavy 400gsm cotton. It is branded on one side with stunning high...
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Tuesday, 10th December 2019

Reward Your Staff

Reward your staff Leisure Picnic Blanket is a woven polar fleece polyester picnic blanket with waterproof peva backing. Folds for easy carriage Leisure Picnic Blanket...
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Monday, 9th December 2019

Are You Health Conscious?

Choose Our Environment Stylish yoga mat with a 2mm slip-resistant rubber base. Custom print Yoga Mat has comfortable microfibre workout surface which can be branded...
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Thursday, 5th December 2019

Have You Ever Seen This?

Did You know We Had This? Incorporates LED torch. 1200 mAh portable charger to keep your phone powered on the go. Carabiner attachment for keys...
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Thursday, 5th December 2019

Reusable Coffee Cups

Choose Our Environment Want to know more about this awesome coffee cup. Express Cup - Natura is a design inspired 350ml reusable coffee cup. It...
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Thursday, 5th December 2019

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.