Vivid Promotions Blog

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Assorted Colour Mini Jelly Beans In Container | Vivid Promotions Australia

Assorted Colour Mini Jelly Beans In Container | Vivid Promotions Australia Want to know where to buy Assorted Colour Mini Jelly Beans In Container In...
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Thursday, 21st April 2022


Promotional Products Catalogue

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Biz Card Treats With Mints | Vivid Promotions Australia

Biz Card Treats With Mints | Vivid Promotions Australia Want to know where to buy Biz Card Treats With Mints in Australia? Contact us NOW!...
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Thursday, 7th April 2022

Branded Mint Roll | Vivid Promotions Australia

Branded Mint Roll | Vivid Promotions Australia Want to know where to buy Branded Mint Roll in Australia? Contact us NOW! Hook your customers with...
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Wednesday, 23rd March 2022

Acrylic Heart Filled With Mini M&Ms 50g | Vivid Promotions Australia

Acrylic Heart Filled With Mini M&Ms 50g | Vivid Promotions Australia Want to know where to buy Acrylic Heart Filled With Mini M&Ms 50g in...
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Wednesday, 9th March 2022

4 Mixed Chocolates In Box | Vivid Promotions Australia

4 Mixed Chocolates In Box | Vivid Promotions Australia Want to know where to buy 4 Mixed Chocolates In Box in Australia? Contact us NOW!...
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Tuesday, 22nd February 2022

Berg Multi-Tool | Vivid Promotions Australia

Berg Multi-Tool | Vivid Promotions Australia Want to know where to buy Berg Multi-Tool in Australia? Contact us NOW! Berg Multi-Tool is XD’s impeccable design...
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Wednesday, 9th February 2022

Promotional Products Returns and Claims


Promotional Products Home » Returns and Claims

Should you ever be dissatisfied with the workmanship and quality of our products or your imprinted logo doesn't meet your specifications, simply notify us in writing within 30 days of receiving the promotional merchandise and your claim will be processed promptly.

Processing Your Claim

Once you have submitted your claim in writing, your account manager will contact you to keep you informed on the status of your claim. You may be asked to return a few samples of the merchandise in question for a thorough review process.

Returning Merchandise

Once your claim has been processed and is found to be eligible for a refund, your account manager will issue you a RMA (Return Merchandise Authorization) number and instruct you on how to return your merchandise to Vivid Promotions.

Important Notes

Vivid Promotions will not accept any returned merchandise without an RMA. For additional information, please contact Vivid Promotions.